viastore maintenance of electrical systems at Hummel, Manufacturing Industry

Customer Service & Support

viastore ensures availability of your intralogistics

Do you want to change your region to North America?

You take care of your customers – we'll take care of your logistics system!

We offer a comprehensive service portfolio tailored to your specific needs to keep your equipment, systems and software operating reliably and long-term. Even the best intralogistics system is only as good as the maintenance and service it receives. Benefit from on-site service and maintenance, system monitoring and condition monitoring, training, and spare parts service. Our programs resolve any visible wear and tear and/or weak points early enough to eliminate unscheduled downtime in your AS/RS and/or conveyor system. Should your system stop working for any reason, simply call our 24/7 hotline, 365 days a year, to speak with our specialists who have many years' experience in software, controls, mechanical and spare parts.

Support from viastore offers you the following advantages: around the clock availability via the viastore hotline, minimal response times in the event of an issue and preventative maintenance programs; all of which will contribute to shorter downtimes in your warehouse.

Our Customer Service & Support for your needs

viastore Preventative and Field Service Maintenance

We are there for you – whether malfunction, defect or support and maintenance of your system.

viastore Leiterprüfung bei Hummel, Industrielle Fertigung

Testing

With our tests and inspections you guarantee the safety of people, machines and facilities

On-Site Service

Profit during your operating hours from the permanent support of your system by our technicians.

Hotline Support

Our hotline is always available - whenever you need us

Industrie 4.0 mit WMS viadat von viastore

viastore Condition Monitoring

We monitor your system and detect faults before they occur.

viastore spare parts service

Our spare parts service offers the storage of spare parts and their delivery within 24 hours.

viastore Lagermodernisierung bei metabo, Industrielle Fertigung, Austausch Regalbediengeräte

Warehouse Modernization

With a retrofit you remain competitive and your system always up to date.

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Retrofit: How your material handling processes can always be kept up to date

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References

Leclerc Group Upgrades Support Companies Long-Term Automation Goals

Efficiently managed and balanced workloads
Integrated WMS software across multiple locations
Improved uptime, support responsiveness, productivity and throughput
Common standards and processes established
Conditions created for a fork-lift free operation

Leclerc Group Upgrades Support Companies Long-Term Automation Goals

With an updated WMS and automated systems, Leclerc is able move towards their goal of a forklift-free operation.

Expansion of distribution center increases overall perfomance

The capacity of the warehouse has doubled
Throughput has been increased by 10 to 15 %
Ergonomics have been improved, increasing employee productivity
Picking capacity has increased by 40 %
The system is designed for further growth

Expansion of distribution center increases overall perfomance

With an extensive expansion to their automated distribution center, Phoenix Contact increases capacity and has a solid plan for growth.

KSB achieves 25 percent increase in performance through modernization

25 percent more performance
Space created for buffers
Pick numbers increased
Commissioning performance increased
Further growth enabled

KSB achieves 25 percent increase in performance through modernization

In cooperation with viastore, KSB was able to increase its output 25 % by modernising and expanding the pallet warehouse.

Metabo makes production warehouses future-proof with retrofit

30% more performance
Faster order processing
System up-to-date
Long-term availability guaranteed
Remote maintenance for fast support

Metabo makes production warehouses future-proof with retrofit

By modernizing the production warehouse, Metabo has ensured its long-term availability and can process orders faster.

Additional topics

Außenansicht des viastore Hochregallagers von VARTA Microbattery in Ellwangen

Automatic warehouse provides new energy

In cooperation with prismat, viastore implemented an automated pallet warehouse with direct connection to SAP EWM at battery manufacturer VARTA.

viastore reference customer KSB, Manufacturing Industry

25 percent performance increase achieved with great steps

After retrofitting, KSB not only benefits from a 25 percent performance increase, but also from higher picking rates and improved order picking performance.