Services

Our software services for the most efficient logistics

From conventional manual or forklift-operated systems to highly automated systems: viadat controls and manages all tasks, processes, material flows and transports along the entire value chain. As the number 1 provider for networked material flows in the industry, we guarantee software competence and our hands-on approach. We supply you with the warehouse and material flow software – plus beneficial services – so that everything is optimally coordinated and you get exactly what you and your business need: Expert know-how, comprehensive consulting and support and strong commitment – guaranteed.

We provide you with intensive support throughout the entire project and beyond with our lifetime partnership: from in-depth consulting, process definition, configuration and adaptation to your specific requirements, design and delivery of IT hardware, implementation and integration of auxiliary and sub-systems, as well as needs-oriented user training and 24/7 support. Our experienced staff will manage your project according to the model that is optimal for you (classic or agile) and accompany you in your international expansion.

Software and process consulting

No matter what technology you currently use, we analyze your existing business process and develop efficient and future-proof solutions so you can store effectively, pick without errors and dispatch quickly or supply your production efficiently. We show you which possibilities viadat offers to make your workflows leaner, how to reduce stock levels and how to achieve full transparency in logistics and production. We will recommend which tasks are better performed manually and which can be automated easily and safely. viadat manages this for you by connecting the WMS to your ERP via standard interfaces and integrating subordinate controls such as PLC or IPC by integrating your MES and, where necessary, bringing subsystems from our broad partner network. The open interface architecture of viadat makes this possible.

        Consulting from the first idea to the implementation
As-is analysis of your processes and IT
Individual determination of requirements
Development of tailor-made solutions for your requirements
Consulting on WMS and other software tools such as ERP or MES

      

Customer-specific developments

With more than 2,500 standard logistics functions – from goods receipt to goods issue. We adapt them to your specific requirement by configuration. With its modular design our WMS supports all core functions of the warehouse and offers numerous add-ons such as cross docking, yard management, HU management or multi-storage and multi-client capability. If you have a task that is not covered by our standard, we will develop the right solution for you.

Design and delivery of IT hardware

We support you in the selection process and deliver, integrate and administer the appropriate hardware such as order picking systems, mobile and fixed workstation equipment, IT system landscape and infrastructure as well as networks.

viastore designs and delivers the right IT hardware

Implementation of viadat

Thanks to the platform and system independence, simple configuration via wizard without programming and open standard interfaces, viadat can be integrated quickly and seamlessly into your company's IT landscape. You can also make individual adjustments such as creating new workstations or adding further storage areas yourself.

We introduce our software projects according to the best approach for you and your project – either the classic method or the agile project approach Scrum. In addition to maximum flexibility and a fast implementation of the software, Scrum offers many other advantages – because often during the course of the project, new tasks arise that need to be considered in an agile way.

        Permanent involvement of your project team members in the ongoing project for maximum communication and transparency
Daily cooperation between project participants
Quick response to change request
Shorter project times and thus lower costs
Fast and targeted introduction

      

Training

In order to optimally support you as a viadat user in your daily tasks and process steps, we offer you the training packages that are suitable for your tasks, so that you and your employees get a first impression of the software functions in advance of your planning, so that your employees learn what is possible with viadat.

Learn more about our training for every role and task in the warehouse here.

Support

To ensure you are able to make efficient use and get the most out of your new software, we support you with a comprehensive service after the go-live.

Our experts are there for you around the clock, 365 days a year, and will be happy to help you by phone or remote support.

        Helpdesk in six languages, Taking over the hosting
System administration and software maintenance
Permanent condition monitoring of your IT hardware and software

      

Partner Solutions

To ensure you receive the precisely fitting and comprehensive solution for your special requirements, we work closely with leading IT experts - for example in the areas of ERP, MES, SAP and add-ons.

Learn more about our partner solutions here.